Support: WinTV-USB, WinTV-USB-FM and USB-Live

Latest Drivers for WinTV-USB, WinTV-USB-FM and USB-Live

Note: the operation of WinTV under Windows requires two pieces: a WinTV driver and a WinTV application (the WinTV application is available below in "Latest WinTV Application" section). You cannot run the application without loading the driver.

Latest driver for the WinTV-USB, WinTV-USB-FM and USB-Live for laptop and desktop PC's using USB 1.1 or USB 2.0 This driver will remove and replace any older WinTV-USB driver.

To install:

  1. Download this file (wintvusb_264_23189.exe) and save it to a directory you will remember (for example: C:\)
  2. Run wintvusb_264_23189.exe. This will unpack the driver and start the driver installation. You do not have to remove the WinTV-USB.
  3. Halfway through the installation you will be asked to Reboot. Do so to continue the driver installation.
  4. After rebooting, Windows will display a "New Hardware Found" message, and then go on to install this updated driver.
  5. Now, download and install the WinTV application (see below).

New features:

This driver fixes problems with SoftPVR on some PCs and laptops.

This driver supports better video quality on some VGA cards by using "VMR". To turn this on, click Windows Start / Programs / Hauppauge WinTV / Primary and then select "Allow VMR".

If your VGA card does not support VMR, then chose "Allow Overlay".

This driver supports either analog audio into your PC, or audio over the USB bus.

Audio over USB is simpler to connect, but analog audio through the supplied "Audio cable" into a sound card gives higher quality audio sound. Most desktop PC's and some laptop computers have a jack on their soundcard marked "Line In". If your PC or laptop has a "LineIn" jack, we recommend connecting the WinTV-USB's "analog audio output" to your sound card.

This driver supports either analog audio into your PC, or audio over the USB bus. Audio over USB is simpler to connect, but analog audio into a sound card gives higher quality audio sound. Most desktop PC's and some laptop computers have a jack on their soundcard marked "Line In". If your PC or laptop has a "LineIn" jack, we recommend connecting the WinTV-USB's "analog audio output" to your sound card.

To switch between digital and analog audio, on the WinTV2000 application click "Menu", then "Audio Type" and then select:

  • Analog Rec+Live: audio goes over the supplied Audio cable to your PC or laptop's "Line In" jack
  • Digital Rec/Analog Live: While watching live TV, audio goes over the supplied Audio cable. While recording, audio goes over the USB cable.
  • Digital Rec+Live: audio goes over the USB cable while watching Live TV and while recording. This mode should be used if your PC or laptop DOES NOT have a Line In jack.

Name: wintvusb_264_23189.exe
Version: 2.64_23189.exe
Updated: July 1, 2005

WinTV2000 application

To install, copy this file to a temporary directory on your local disk. Then run wintv2k_412_24054.exe, which will install the new WinTV2000 application.
For support of the new Hauppauge remote control and the Hauppauge IR RemoteBlaster, use the latest IR Remote Control and IRBlaster Setup program. (found in the Accessories section of this page).

Name: wintv2k412_24054.exe
Size: 2.5 Mb
Updated: Jan. 11, 2006

Accessory software

WinTV Radio application for use with WinTV version 6

Notes:

  • this application runs with WinTV version 6 on WinTV boards equipped with FM radio
  • WinTV v7 has a built-in FM radio application

To install, download to a temporary directory and run RADIO32.EXE
New features include 30 presets and local/distance reception. Also, name radio stations by creating a preset and then clicking on the freq display and typing in the string you want.
Click here to see instructions on using the new WinTV Radio32 application.

Name: radio32_154_26154.exe
Version: 1.54
Size: 340 KB
Updated: June 3, 2008

WinTV-Scheduler update

None at this time

None at thie time.

3rd Party Applications

What operating system can my "WinTV-USB" be installed under?

The WinTV USB device will function on Windows98, ME, Windows2000 and Windows XP.
NOTE: The latest drivers for the WinTV USB are available in the Apps/Drivers section.

Minimum System Requirements to Install WinTV-USB

  • 733Mhz Pentium or faster
  • Windows 98, WindowME, Windows2000 or WindowsXP
  • Sound card with LINE IN

Configuring audio

WinTV-USB (model 400xx)
This default setting requires the supplied double ended stereo cable to be connected from the Line-Out on the WinTV-USB to the Line-In on your sound card.

WinTV-USBpro (model 402xx)
The usb pro can use either analog or digital audio. To use analog audio use the supplied double ended stereo cable to be connected from the Line-Out on the WinTV-USB to the Line-In on your sound card.

WinTV-USB Pro, Enabling Audio over USB
NOTE: To use digital audio do not connect the audio cable between the wintv and your sound card
After you complete the WinTV-USB driver installation, the default Audio setting is Digital Rec/Analog live. This means that digital audio when recording and analog audio when watching live TV. Digital audio is audio sent over the USB cable, while analog audio is audio sent via the audio cable from the WinTV-USB to the sound card in your laptop.
You can see the Audio setting by clicking the Menu button in WinTV:

You can see the Audio setting by clicking the Menu button in WinTV:

To enable the audio over USB when watching live TV, click on the Menu button and go to Audio Type and select Digital Rec+Live.

Last, you will be asked to Restart the WinTV application to have the changes take effect.

Causes for System Lockups

If the WinTV application or system is locking up when running WinTV, it may be related to the USB chipset of the motherboard or the graphics chipset in the system. Setting the Primary application (start/programs/Hauppauge WinTV/Primary) to “DIB DRAW” mode will most likely eliminate this issue.  WE recommend plugging directly into a USB port on the computer instead of a HUB

Black Screen in WinTV

If you experience a black screen, but hear audio when running the WinTV software, try setting the Primary application (start/programs/Hauppauge WinTV/Primary) to “DIB DRAW” mode, and re-open WinTV to correct the problem.

There is no Audio from the WinTV-USB (analog audio)

First, be sure that the supplied audio cable is connected from the WinTV USB to the Sound Cards LINE-IN. NOTE: On some systems that do not have an actual "line in", substitute "Auxiliary"(AUX), or "Microphone"(Mic) for the configuration procedures below.

In the WinTV USB Application, under CONFIGURE- AUDIO, be sure that the MIXER-ID list shows "Line-in", that MUTE is not checked, and that the volume is up.

Also, in the sound card volume configuration (under PROGRAMS- ACCESSORIES-ENTERTAINMENT-VOLUME CONTROL), be sure that the LINE-IN section is not on MUTE (as it commonly is on default) and that the volume is up.If there is no “Line-in” section on your mixer, go to OPTIONS / PROPERTIES and check “Playback” and then check “Line-in” in the "Show the following Volume Controls:" box below. This will add the “Line-in” section to your mixer. When adding a section to your mixer, it will usually added with the MUTE box checked, so be sure to uncheck this box.

NOTE: The WinTV USB provides MONO audio only.

Error Messages when attempting to run WinTV32 or WinTV2000

Error messages such as: "Error. Cannot locate capture filter", "Cannot build filtergraph", "Error connecting Vcap and HCWCap filters", "Error connecting preview pin" can be caused by bad driver installations. Run the latest driver on the WinTV-USB technical support page to fix this. This new driver runs HCWCLEAR first, and then automatically reinstalls the driver.

Can I view Closed Captioning data with the WinTV-USB?

No, closed captioning data would not be available with the WinTV USB.

The audio is not recorded when I capture video (analog audio)

It is actually the Sound Card that will capture the Audio portion when using WinTV.

If you do not record the Audio when you are capturing Video Clips, you want to make sure that the sound card's Line In mixer is setup to Record audio. Sometimes they are set for Playback only. To Check this, click on Start - Accessories - Entertainment (or Multimedia), in the Windows Volume Control, go to Options then Properties. In here click on the Recording Bullet. Below you should see the Mixers that are set to record make sure that the Line In is checked and click on OK. Then make sure that it is not muted. Try to record some audio through the Line In jack using Windows' Sound Recorder. This program is found in the Multimedia group.

If you can record audio using the Sound Recorder, then you should be able to capture audio with the capture program.

Prodinfo: get information on your Hauppauge TV tuner

Prodinfo.exe is a program you can run which will extract information about the WinTV product you have installed such as model and serial number, MAC address, revision, and features which can be used to identify the exact model of your product. The driver for the device must be installed in order to run Prodinfo.exe

HCWClear

HCWCLEAR.exe is a program you run to remove all driver and files that were installed with the installation of the WinTV program.