Support: WinTV v10 TV watching application

WinTV v10 Application Download

Installation notes for WinTV v10:

If you do not have a WinTV v10 Activation Code, you can purchase a new WinTV v10 Activation Code on the Hauppauge webstore.

If you have purchased an Activation Code for WinTV v10 with Extend from the Hauppauge Webstore, the latest version of WinTV v10 with Extend will be installed.

Installation on multiple computers: the WinTV application can be installed on as many PCs as needed as long as you use the same Hauppauge device. We link the serial number of your TV tuner (sometimes it's the MAC address) with the Activation code. So as long as you use the same Hauppauge device, you can install the WinTV application on more than one computer.

WinTV v10

This download is a complete WinTV v10 application, including Windows drivers for supported WinTV products plus utilities.

WinTV v10 installer 40234
For Windows 11, 10, 8, and 7
Version: 40234 | File size: 150 MB | Date: Aug 22, 2022
Release notes | Backup download site | Previous version 38066

New feature:

Record to network drive (NAS drive). When you enable this option, WinTV v10 will automatically move your recordings to a network drive after the recordings are complete, freeing up disk space on your PC.

WinTV v10 installation instructions

The WinTV v10 installer will install Windows drivers before installing the WinTV v10 application. It will also remove any pieces of a previous WinTV version before installing the new version.

  • Step 1: Download the WinTV v10 installer by clicking the download button above. The WinTV v10 installer is normally saved in the Download folder on your PC
  • Step 2: Run wintv10setup from the Download folder on your PC. If you see the message "Windows Protected Your PC, Windows Smartscreen prevented an unrecognized app ...", click 'More info' and 'Run anyway'. Windows Smartscreen is a new 'feature' in Windows 10 to prevent new updates from being installed automatically.
  • Step 3: Halfway through the installation, a message will pop up asking for you to enter the Activation Code.
  • Step 4: At the Activation required screen, click on Enter Activation code and enter the activation code which was emailed to you or is printed on the WinTV v10 activation card. You do not need to enter the dashes, and you can use upper or lower case characters.
  • Step 5: When the installation is complete, you will find the WinTV icon on your Windows desktop. Double click on this icon and the WinTV application will run. On the first run of WinTV, it will automatically go through the TV source selection and will scan for channels.

WinTV v10 Compatibility

Windows 11 Compatibility

WinTV v10 runs with Windows 11, but with some older Hauppauge products, you need to turn off the 'memory integrity' option on Windows 11. These products include: Colossus (the original Colossus board), WinTV-HVR-850, WinTV-HVR-950Q and the WinTV-HVR-1600/1850.
For more information, see the Microsoft website.

WinTV-HVR hybrid analog/digital TV series

WinTV-HVR-955Q, Xbox One TV tuner, WinTV-HVR-950Q, WinTV-HVR-950, WinTV-HVR-850

WinTV-HVR-935C, WinTV-HVR-930, WinTV-HVR-930C

WinTV-HVR-2255, WinTV-HVR-2250, WinTV-HVR-2200, WinTV-HVR-2205

WinTV-HVR-1265, WinTV-HVR-1260, WinTV-HVR-1250

WinTV-HVR-1975, WinTV-HVR-1950, WinTV-HVR-1900

WinTV-HVR-55xx, WinTV-HVR-44xx, WinTV-HVR-33xx

WinTV-HVR-1600, WinTV-HVR-1800

WinTV-HVR-1150, WinTV-HVR-1110, WinTV-HVR-1100

WinTV digital TV receivers

WinTV-dualHD, WinTV-quadHD, WinTV-soloHD

Starburst 2, Starburst

WinTV-NOVA-T, WinTV-NOVA-T-USB

WinTV-Aero (DVB-T)

WinTV-NOVA-T stick (DVB-T)

WinTV-MiniStick (DVB-T)

HD PVR series of high definition video recorders

HD PVR 2 (all models), Colossus 2, StreamEez-Pro, HD PVR model 1212, Colossus

Analog video products

USB-Live2

ImpactVCB-e

Digital cable receivers

WinTV-DCR-2650, WinTV-DCR-3250

Satellite TV receivers

WinTV-NOVA-S, WinTV-NOVA-S2, WinTV-NOVA

TV tuners with limited support

WinTV PVR-250: up to Windows 7, 32-bit only

WinTV PVR-350: up to Windows 7, 32-bit only

WinTV PVR-USB2 (29xxx model): up to Windows 7, 32-bit only

WinTV PVR-150: up to Windows 7, 32/64-bit, less than 4GB RAM

WinTV PVR-500: up to Windows 7, 32/64-bit, less than 4GB RAM

WinTV PVR-PVR-USB2 (24xxx model): up to Windows 7, 32/64-bit, less than 4GB RAM

PCTV Products

  • PCTV 340e/801e
  • PCTV 73e
  • PCTV HD TV Tuner Card (800i)
  • PCTV 290e
  • PCTV 77e
  • PCTV 79e
  • PCTV 78e
  • PCTV 291e
  • PCTV 292e
  • PCTV 461e
  • PCTV Pico Stick 74e

Note

If you do not see your Hauppauge product listed, please email us at: techsupport@hauppauge.com and we will check compatibility.

WinTV v10 Manuals

WinTV v10 Frequently Asked Questions

How do I rescan channels?

Click on the setting button (Gear) in the lower left of the WinTV v10 application. Then click on the Devices tab and highlight your WinTV device and click Tuner Setup (see the first picture below).

In the Device Setup Wizard, you will see a list of TV formats which your Hauppauge TV tuner can support. Depending upon which Hauppauge tuner you have, you will have a choice of analog, digital or external inputs (see the second picture below). You can also select all formats and let the WinTV application show you what it finds in each format (if anything).

Click Next and Next and let WinTV scan for channels. The results should look like picture 3 below.

Four tuner picture-in-picture Settings -> Devices -> Tuner Setup
Four tuner picture-in-picture Scan Complete

My PC is not waking up for recordings. How can I fix this?

Windows 10 Wake settings

If recordings aren't happening at all, you need to make sure Wake Timers are enabled (see screenshot). You can find this setting in Power and sleep settings:
Power Options -> Change Advanced Power Settings -> Sleep -> Allow wake timers:
Control Panel\All Control Panel Items\Power Options\Edit Plan Settings
On my PC it was set to "Important Wake Timers only" and the PC wouldn't wake up for recordings.

Can I get 5.1 channel audio with WinTV v10?

Yes. When receiving digital TV with a surround sound (5.1) audio track, WinTV v10 can send the 'raw' digital audio track to your PC's sound card. The sound card will then either decode the 5.1 channel audio and drive your surround sound speakers or send the undecoded audio stream via SPDIF or HDMI to a sound bar or 5.1 channel capable HDMI monitor.

But to hear 5.1 channel audio, you need two things:

  • your PCs sound card needs to be able to handle the 5.1 channel audio and
  • you need to 'tell' WinTV v10 not to decode the 5.1 channel audio stream.
If your sound card does not have 5.1 channel audio capability, then the sound card might (but not always) down mix the 5.1 audio into 2 channels.

A couple of tips for hearing 5.1 channel audio from a WinTV tuner:
- make sure you have a sound card which supports 5.1 channel audio. If your sound card does not support 5.1 channel audio, you will not hear any sound at all with the Output 5.1 via SPDIF option checked.
- In the WinTV v10 application, go to Settings (click the 'gear' icon on the lower left) and in the General tab, check the Output 5.1 via SPDIF option. This option sends an undecoded audio stream to your sound card.. If your sound card has 5.1 channel audio capability, it will decode the audio stream and you will hear audio through the speakers, monitor or sound bar attached to your sound card or graphics card.
- If you have the Output 5.1 via SPDIF option checked and you hear no sound, make sure you have set your PC and sound card to output audio via the SPDIF ouput on the sound card or HDMI via your graphics card (and of course you need to have an HDMI monitor with 5.1 channel audio).
- if you hear no audio with the Output 5.1 via SPDIF option checked, check to make sure you have a 5.1 channel capable sound card, a 5.1 channel capable monitor or sound bar. And make sure your PC is configured to output audio from the sound card (via SPDIF) or the graphics card (via HDMI).
- If your PC and sound card are configured to send audio to the 3.5mm stereo audio jack which is normally connected to speakers, you will not hear any audio. To fix this, under 'Control Panel' -> 'Sounds' set the default output to SPDIF or HDMI.

I have a WinTV-HVR which has analog capability. How can I manually add channel 3 so I can get video from my cable box?

Here's how to manually add channel 3:

  • click the 'gear' icon on the lower left of WinTV v10
  • go to the 'Devices' tab
  • select your device (example:WinTV-HVR-955Q)
  • click 'Tuner setup'
  • select 'Analog TV (cable/antenna)'
  • under 'Channels' use the pull down menu and select 'Manual Entry'. Then click 'Next'
  • in 'Number', type 3
  • in 'Name' type 3 (or maybe something like 'Cable box'
  • click 'Add'
  • click 'Next' and 'Next'

Now you will have added analog channel 3 to your channel list. You can find the channel list by RIGHT clicking your mouse over the WinTV window and selecting 'Find channel'. You should see channel 3 listed.

Can I record while my PC is sleeping?

Yes.
Make sure your PC is in Sleep and not Hybernate. In Windows 'sleep' mode, WinTV recordings will cause your PC to 'wake up', start the recording and when complete, your PC will go back to Sleep.

How can I add a single channel in the WinTV application?

To add a single channel (assuming there is a TV signal on that channel), go to Settings (click the “gear” icon in the lower left hand corner of the WinTV application) -> Devices and choose your TV tuner. Then click Tuner setup and select the format of the channel you want to add (Digital ATSC, Digital QAM or Analog TV). For both the Starting and Ending channel use the channel number you want to add. Example, if you want to add Analog channel 3, then select 3 for both the Starting and Ending channel. Then click Scan. Since you are only scanning one channel, it should find this channel quickly and add it to the channel list.

How do I setup NAS recording in WinTV v10?

Record your TV programs to a network drive (NAS drive)

You can now automatically copy all WinTV v10 recordings to a network drive (NAS drive).

To setup NAS recording in WinTV v10, go to 'Settings -> Recordings -> Network Recordings'. After entering your 'Network Directory', 'Network Username' and 'Network password', click the 'Test Save' button. WinTV v10 will try to write a small file to your network folder and then to read it back. If it can read it back successfully, you will see a message 'Network Connection Successful' and your Network credentials will be saved in WinTV v10 and used for all recordings.

The WinTV v10 recording is initially saved onto a local disk drive. After the recording is complete, it is copied over to the network (NAS) drive. When the copy is finished, you can optionally have the original recording deleted from your local disk drive.

Network recordings are shown in the Recording List so you can play the recordings back in WinTV v10 from the NAS drive.In the latest version of WinTV v10, we have added a 5 second wait and retry when copying scheduled recordings to the NAS drive. Only copying to network if TS2PS is OFF for this release. Speed up network access when there is already a drive mapping.

WinTV v10 now tries to copy first without credentials then with credentials, to avoid a 17 second timeout when there is an existing connection to the Network drive.

WinTV v10 now trims trailing \ at and of network share name if user typed it with extra \ at end.

Browse network location' button checks if the connection can be made before opening at that location. If it can't, it opens the default 'My Computer' window and blanks the box.

Re-uses an existing network connection if a connection is already made when accessing network files.

WinTV v10 Troubleshooting

I get video but no audio

It's possible that the default audio decoder is not working in your PC. Here's how you can change audio decoder:

  • in WinTV, click the 'gear' icon on the lower left
  • go to the 'Advanced Options' tab
  • at the bottom, click on 'Enable 3rd Party decoders'
  • Under 'AC3 Audio' ()'Surround Sound' audio), try another audio decoder (example: 'Microsoft DTV') Note: in some regions, TV uses MPEG-1 Audio (stereo), HE-AAC (AAC audio) or DD+ (Dolby Digital Plus)
  • then close and reopen WinTV and see if you have audio

I have a 5.1 channel sound card but I do not hear any audio

f you hear no audio with the Output 5.1 via SPDIF option checked in WinTV v10, check to make sure you have
- a 5.1 channel capable sound card,
- a 5.1 channel capable video monitor or sound bar.
Also, in Device manager -> Sound make sure your PC is configured to output audio from the sound card (via SPDIF) or the graphics card (via HDMI).

WinTV v10 Image Gallery

Four tuner picture-in-picture

Four tuner picture-in-picture

WinTV v10 Now/Next

WinTV v10 Now/Next

WinTV v10 main menu (context menu)

WinTV v10 main menu (context menu)

WinTV v10 Electronic Program Guide (EPG)

WinTV v10 Electronic Program Guide (EPG)

Full Size Remote Control

Full Size Remote Control

WinTV v10 Videos

The Hauppauge YouTube channel

WinTV v10 Keyboard Shortcuts

Keyboard Control in WinTV

  • Next Channel: Plus (+)
  • Previous Channel: Minus (-)
  • Last channel (the channel you were tuned to previously): Alt P
  • Increase Audio Volume: 'Page Up'
  • Decrease Audio Volume: 'Page Down'
  • Mute: 'Ctrl + M'
  • Enter Preset Number: '0 - 9'
  • Show Channel List: 'Ctrl + L'
  • Make Snapshot: 'Space Bar'
  • Show Now/Next: 'Ctrl + O'
  • Display Stream Details: 'Ctrl + D'
  • Subtitles on / off: 'Ctrl + S'
  • Change Aspect Ratio: 'Ctrl + A'
  • Pause Live TV: 'Ctrl + Q'
  • Continue Live TV: 'Ctrl + P'
  • Record: 'Alt + R'
  • Stop recording: 'Alt + S'
  • Skip Ahead: 'Ctrl + F'
  • Skip Back: 'Ctrl + R'
  • Catch up to live TV: 'Ctrl + C'
  • Full Screen / TV-in-a-window: 'Ctrl + W'
  • Exit Full Screen: 'Esc'
  • Start TV: 'Alt + T'
  • Start Recording: 'Alt + R'
  • Stop Recording / Playback: 'Alt + S'
  • Open File menu for playback: 'Alt + F'
  • Open the Task Menu: 'Alt M'
  • Open WinTV Settings Dialog: 'Ctrl + I'
  • Exit Application: 'Alt + F4'